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Private Policy

 Privacy, Terms of Use  & Refund Policy...Scroll Down to View Policy Statements...

 

 

 

Privacy Policy
 

 

 

We at Imagineering Foods are avid web users like you and hate spam just as much as you do. We are serious about protecting your privacy.

 

Collection of your Personal Information.


This Privacy Statement applies to the Imagineering Foods Website and governs data collection and usage. By using this Website, you consent to the data practices described in this statement.  Imagineering Foods collects personally identifiable information, such as your email address, name, address, or telephone number. There is also information about your computer hardware and software that is automatically collected by Imagineering Foods. This information can include your IP address, browser type, domain names, access times, number of clicks, pages viewed, one or more cookies (described below) that may uniquely identify your browser, and referring website addresses. This information is used by Imagineering Foods for the improvement of our website.  Imagineering Foods secures your personal information from unauthorized access, use or disclosure on computer servers in a controlled, secure environment.

 

 

How we store your personal information.


When you provide us with your name and contact information, they are automatically recorded in a database that is owned and managed by Imagineering Foods.

How we utilize your personal information.
Your contact information may be utilized by Imagineering Foods to contact you by mail or email to provide information we think may be of particular interest to you. Your personal information may also be utilized to operate, maintain and provide to you the features and functionality of the Imagineering Foods Website.  We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Imagineering Foods Website changes,) We may release personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law) or to respond to a court order, subpoena or search warrant.

 

 

How we track visitors to the web site.


An IP address is the unique number that is automatically assigned to your computer when you log onto the Internet.  As you enter Imagineering Foods Website, our server records and monitors your IP address and uses it to develop statistical analysis. These analyses assist us in refining and adapting the content and design of our site. The use of IP addresses also enables us to prevent malicious Internet users from masquerading as other users.

 

 

How we use "Cookies."


A cookie is a piece of text or data that can be stored in the memory of your web browser.  This data can only be retrieved by the server/domain that places the cookie.  Imagineering Foods employs cookies only to maintain login and registration information across visits to the website.  A cookie may be retained by Imagineering Foods after your close your browser and may be used by your browser on subsequent visits to our site.  Any visitor who feels uncomfortable with cookie technology can disable cookies within their browser settings.   This information applies to the use of cookies by Imagineering Foods and does not cover the use of cookies or other tracking technology by any third parties.

 

 

We Are Committed to Children's Privacy.


We do not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Imagineering Foods Website from persons under 13 years of age, and no part of our website is directed to persons under 13.  If you are under 13, please do not use or access the Imagineering Foods Website at any time or in any manner. If Imagineering Foods learns that personally identifiable information of persons under 13 years of age has been collected on the Imagineering Foods Website without verified parental consent, then Imagineering Foods will take appropriate steps to delete the information.

 

 

The option to cancel mailings and emails.
 

Upon registering, you may begin receiving communications from us. If at any time you wish to unsubscribe from our mailings, please just ask by emailing us at admin@imagineeringfoods.com or contact us via our "Contact" page of our website

.

Changes to this Statement
Imagineering Foods may occasionally update this Statement of Privacy to reflect feedback from users like you and to reflect changes in our policies.  We encourage you periodically to review this Statement to be informed of how Imagineering Foods is protecting your information.  In general, we only use your personal information in the manner described in the Privacy Policy in effect when we receive the personal information you provided.  Your continued use of the Imagineering Foods Website constitutes your agreement to this Privacy Policy and any future revisions.

 

 

About Imagineering Foods.

 

With special care and attention, Imagineering Foods makes foods from the finest ingredients and carefully developed recipes. Founded in Ashtabula, Ohio, we a par excellence gluten free food manufacturer…Imagineering your ‘return to normalcy’™ . No false promises, no gimmicks, no shortcuts, only quality, healthy & nutritious gluten-free products and ingredients at a fair price. We promise to do everything we can to keep prices as low as possible without compromising quality or nutrition. Our Brands and their products, signify our love & caring for you our customers. They taste like the real thing because they are the real thing! Our products are not gritty nor are dry in the mouth. They are easy to prepare. Using our treasured recipes and our special blends of ingredients - with care and love they are made - then offered and served to you - a member of our family. Through our complete line of products, we deliver passion for food and for flavor you can feel good about that will help you experience a ‘return to normalcy’™!

Terms of Use
 
 

1.  Your Acceptance


These Imagineering Foods, llc. Terms of Service set forth the terms and conditions which apply to your use of the Imagineering Foods website (the "Website") .  By visiting and/or using the Website, you agree to the terms of these Terms of Service and the terms and conditions of Imagineering Foods Privacy Policy. If you do not agree to any of these terms and conditions, please do not use the Imagineering Foods Website.

Imagineering Foods, llc. or any of its related, affiliated or subsidiary companies, (together, “Imagineering Foods”), reserves the right in its sole discretion to modify, update or amend these Terms of Service at any time without prior notice.  Such modifications, changes or amendments will be effective immediately upon notice thereof, which may be given by any means, including, but not limited to, posting on the Website.  Your use of the Website after such notice shall be deemed to constitute your agreement to such changes, modifications or amendments.

 


2.  Imagineering Foods Website


These Terms of Service apply to all users of the Imagineering Foods Website. The Imagineering Foods Website may contain links to third party websites that are not owned or controlled by Imagineering Foods.  Imagineering Foods has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. By using the Website, you expressly relieve Imagineering Foods from any and all liability arising from your use of any third-party website. Accordingly, we encourage you to be aware when you leave the Imagineering Foods Website and to read the terms and conditions and privacy policy of each other website that you visit.
 


3.  Restrictions on Use


a.  Imagineering Foods hereby grants you permission to use the Website as set forth in these Terms of Service, provided that: (i) your use of the Website as permitted is solely for your personal, noncommercial use; (ii) you will not copy or distribute any part of the Website in any medium without Imagineering Foods prior consent; (iii) and you will otherwise comply with the terms and conditions of these Terms of Service.
EXCEPTIONS: Product sell sheets, brochures and manuals may be downloaded for their intended use, provided that you do not delete or change any copyright, trademark or other proprietary information or notices. Modification or use of the materials for any other purpose violates Imagineering Foods intellectual property rights and is prohibited.
b.  You agree not to use or launch any automated system, including without limitation, "robots," "spiders," "offline readers," etc., that accesses the Website in a manner that sends more request messages to the Imagineering Foods servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, Imagineering Foods grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials.  Imagineering Foods reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information from the Website, nor to use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Website with respect to any user submissions.

 


4.  Intellectual Property Rights


The content on the Imagineering Foods Website is owned by or licensed to Imagineering Foods subject to copyright and other intellectual property rights under United States laws.  The entire contents of the Website are also copyrighted as a collective work under the United States copyright laws, and the selection, coordination, arrangement and enhancement of such content are protected by copyright.  You shall abide by all copyright notices and other restrictions contained in any material accessed through the Website.  Content on the Website is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.  Imagineering Foods reserves all rights not expressly granted in and to the Website and the Content. You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes.  If you download or print a copy of the Content for personal, noncommercial use, you must retain all copyright and other proprietary notices contained therein.  You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted Content.  Modification of the Content or use of the Content for any purpose other than personal, noncommercial use is a violation of the respective copyright owners; copyrights and other proprietary rights.  
 


5.  SUBMISSIONS


The Website may include interactive functions which allow submissions to the Website.  Terms of Use directly applicable to submissions include the following:
a.  You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, communications or other materials ("Content"), whether publicly posted or privately transmitted, that you submit to the Website are your sole responsibility.  This means that you, and not Imagineering Foods, are entirely responsible for all Content that you upload, post, email or otherwise transmit via the Website.
b.  Imagineering Foods does not endorse or control the Content delivered to the Website by third parties, and Imagineering Foods has no obligation to monitor such Content.   As such, Imagineering Foods does not guarantee the accuracy, integrity or quality of any such Content.  However, Imagineering Foods reserves the right (but not the obligation) in its sole discretion to edit, refuse to post or to delete any Content, in whole or in part, that is in violation of these Terms of Use or that it deems to be objectionable or unacceptable for any reason whatsoever.
c.  It is a condition of your use of the Imagineering Foods Websites that you do not: (i) restrict or inhibit any other user from using and enjoying the Imagineering Foods Websites; (ii) post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, nation or international law; (iii) post or transmit comments containing harassing or offensive language; (iv) post or transmit any information, software or other material which is an invasion of privacy or publicity rights or which is protected copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder; (v) post or transmit any information, software or other material which contains a virus or other harmful component; (vi) post or transmit content that encourages or provides instructional activities about illegal activities; (vii) post, transmit or in any way exploit any information, software or other material for commercial purposes or which contains advertising; (viii) solicit other users to join, become members of, or contribute money to any online service or organization, advocate or attempt to get users to join in legal or illegal schemes or plan or participate in scams involving other users; and (ix) impersonate any person or entity or falsely state or otherwise misrepresent your professional or other affiliation with any person or entity.

 


6.  Takedown Provisions


If you believe that materials that have been posted on the Website have copied your work in a way that constitutes copyright infringement, please provide Imagineering Foods Copyright Agent (identified below) the following information:

 

1.    An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
2.    A description of the copyrighted work that you claim has been infringed.
3.    A description of where (by URL and physical description) the material that you claim is infringing is located on the Site.
4.    Your address, telephone number, and email address.
5.    A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

 


6.    A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the

copyright owner or authorized to act on the copyright owner’s behalf.

 

Imagineering Foods Copyright Agent is:  

 

Director of Marketing
Imagineering Foods
1819 E 51st Street

Ashtabula, OH 44004

 

Upon our receipt of a takedown notice materially complying with all of these requirements, we will remove, or cause to be removed, the identified materials.  The individual that had posted such materials will then have an opportunity to demand reposting.  You will receive notice of such if the individual properly requests reposting. Repeat offending websites, contributors (if any), or account holders (if any) will be terminated.
 


7.  Products and Services


The products and services on the Imagineering Foods Websites may not be available for purchase and/or use in your particular country or locality. The reference to such products and services on the Imagineering Foods Websites does not imply or warrant that these products or services will be available at any time in your particular location. You should check with a local Imagineering Foods authorized representative for the availability of specific products and services in your area.
 


8.  Warranty Disclaimer
 

YOU AGREE THAT YOUR USE OF THE IMAGINEERING FOODS WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, IMAGINEERING FOODS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF.  IMAGINEERING FOODS MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA IMAGINEERING FOODS WEBSITE.  
 


9.  Limitation of Liability


Imagineering Foods makes no guarantee of the availability of the Imagineering Foods Websites and reserves the right to change, withdraw, suspend or discontinue any functionality or feature of the Imagineering Foods Websites at any time. IN NO EVENT WILL IMAGINEERING FOODS BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE IMAGINEERING FOODS WEBSITES OR ANY CONTENT THEREON FOR ANY REASON INCLUDING, WITHOUT LIMITATION, IMAGINEERING FOODS REMOVAL OR DELETION OF ANY MATERIALS OR RECORDS SUBMITTED OR POSTED ON THE IMAGINEERING FOODS WEBSITES FOR ANY REASON. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY, WHETHER FOR BREACH OF CONTRACT, TORT, OR OTHERWISE, CAUSED; ANY FAILURE OF PERFORMANCE; ERROR; OMISSION; INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; FILE CORRUPTION; COMMUNICATION-LINE FAILURE; NETWORK OR SYSTEM OUTAGE; OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD.
You agree to defend, indemnify and hold harmless Imagineering Foods, its affiliates and its respective directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys fees) arising out of or accruing from (i) any material posted or otherwise provided by you that infringes any copyright, trademark, trade secret, trade dress, patent or other intellectual property right of any person or defames any person or violates their rights of publicity or privacy, (ii) any misrepresentation made by you in connection with your use of the Imagineering Foods Websites, (iii) any non-compliance by you with the terms and conditions of this Agreement, and (iv) claims brought by persons or entities other than the parties to these Terms of Service arising from or related to your access and use of the Imagineering Foods Website, including information obtained through any offered services, sell sheets, brochures or manuals.

 


10.      Trademarks and Other Proprietary Information
 

All trademarks and trade names used on the Imagineering Foods Websites are owned by or licensed to Imagineering Foods or our affiliated companies. The copying, redistribution, use or publication by you of any of our marks, except as expressly agreed to in writing by Imagineering Foods, is strictly prohibited.  The entire contents of the Website are also copyrighted as a collective work under the United States copyright laws, and the selection, coordination, arrangement and enhancement of such content are protected by copyright.  You shall abide by all copyright notices and other restrictions contained in any material accessed through the Website.   Imagineering Foods reserves all rights not expressly granted in and to the Website and the Content. You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of submissions of third parties obtained through the Website for any commercial purposes.  If you download or print a copy of the Content for personal, noncommercial use, you must retain all copyright and other proprietary notices contained therein.  You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted Content.  Modification of the Content or use of the Content for any purpose other than personal, noncommercial use is a violation of the respective copyright owners; copyrights and other proprietary rights.  You agree not to circumvent, disable or otherwise interfere with security related features of the Imagineering Foods Website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Imagineering Foods Website or the Content therein.     
b.   By submitting any materials to the Website, you automatically grant to Imagineering Foods a royalty-free, nonexclusive, perpetual and irrevocable right and license to use, reproduce, modify, publish and distribute such materials or incorporate such materials into any form or technology now known or later developed, and you waive any moral rights you may have in having the material altered or changed in a manner not agreeable to you.
c.  You warrant that any materials you upload, post, email or otherwise distribute, publish or transmit on the Website contains nothing that will give rise to civil liability or otherwise violate any local, state, national or foreign law, including nothing that is harmful, threatening, abusive, harassing, invasive of another's privacy or publicity rights, defamatory, obscene, vulgar, pornographic, profane or indecent, or that constitutes an infringement of anyone's patent, copyright, trademark, trade secret or other proprietary right, or derivative rights with respect thereto.  You agree to indemnify, defend, and hold Imagineering Foods harmless from and against any losses, including but not limited to reasonable attorneys fees and costs incurred by Imagineering Foods in its defense, resulting from any claim arising from your conduct that violates any provision of the Terms of Use, including, but not limited to, the warranties contained in this paragraph.
Imagineering Foods will not be required to treat any Submissions as confidential, except for that information given protection under the “Imagineering Foods Internet Privacy Policy,” and will not incur any liability as a result of any similarities in future Imagineering Foods operations.


 

11.  Ability to Accept Terms of Service
 

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service.

 

12.  Assignment
 

These Terms of Service, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Imagineering Foods without restriction.

 

13.  General
 

You agree that: (i) the Imagineering Foods Website shall be deemed solely based in Ohio; and (ii) the Imagineering Foods Website shall be deemed a passive website that does not give rise to personal jurisdiction over Imagineering Foods , either specific or general, in jurisdictions other than Ohio.  These Terms of Service shall be governed by the internal substantive laws of the State of Ohio without respect to its conflict of laws principles. Any claim or dispute between you and Imagineering Foods that arises in whole or in part from the Imagineering Foods Website shall be decided exclusively by a court of competent jurisdiction located in Ashtabula, Ohio.  These Terms of Service, together with the Privacy Policy and any other legal notices published by Imagineering Foods on the Website, shall constitute the entire agreement between you and Imagineering Foods concerning the Imagineering Foods Website. If any provision of these Terms of Service is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect. No waiver of any term of this these Terms of Service shall be deemed a further or continuing waiver of such term or any other term, and Imagineering Foods failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

 

 

14.  Shipping
 

Imagineering Foods will ship your order either through Fed Ex Overnight  for items that are frozen and USPS Priority Mail for any orders not requiring refrigeration. Orders will generally ship within two days. See our separate "Shipping Policy".

 

 

Updated April 14, 2015
 


Correspondence or questions should be mailed to:


Imagineering Foods, llc.
1819 E 51st Street
Ashtabula, OH 44004

Attn: Legal Department

© 2015 Imagineering Foods, llc.

 

About Imagineering Foods

 

With special care and attention, Imagineering Foods makes foods from the finest ingredients and carefully developed recipes. Founded in Ashtabula, Ohio, we a par excellence gluten free food manufacturer…Imagineering your ‘return to normalcy’™ . No false promises, no gimmicks, no shortcuts, only quality, healthy & nutritious gluten-free products and ingredients at a fair price. We promise to do everything we can to keep prices as low as possible without compromising quality or nutrition. Our Brands and their products, signify our love & caring for you our customers. They taste like the real thing because they are the real thing! Our products are not gritty nor are dry in the mouth. They are easy to prepare. Using our treasured recipes and our special blends of ingredients - with care and love they are made - then offered and served to you - a member of our family. Through our complete line of products, we deliver passion for food and for flavor you can feel good about that will help you experience a ‘return to normalcy’™!

 

 

Terms of Use
Returns & Refund Policy
 
 

Returns

 

Because we are unaware of your personal requirements and cannot provide dietary counseling or medical advice, Imagineering Foods LLC,  here and after referred to as Imagineering Foods, cannot be responsible for the improper selection and use of its products. Consequently, we urge you to consult with a physician and/or dietitian for guidance concerning your dietary needs.

 

If you purchase products from a retailer or other web retailer or web wholesaler other than imagineeringfoods.com , returns must be made through that retailer or source. Do not send your purchase back to the manufacturer. 

 

FOR WEB PURCHASES FROM imagineeringfoods.com ONLY:

In the event you receive damaged or incorrect merchandise, contact us no more than 7 days after receiving the products.

 

Due to the nature of the product, our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

Call (248) 894-5203 9am-5pm, M-F, EST. Do Not return merchandise to us until you speak with a customer service agent. We will arrange for either a replacement or credit. No refunds or credits will be given without an authorization code.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.  

 

In the case of non-damaged or non-spoiled product returns, e.g., ordered the wrong item, please do not return the item until you have contacted us. We will direct you what to do next and how to proceed.

 

When you contact us you will be asked the reason for the return. Once authorized, a credit refund will be issued. If the error was due to our fault the refund will minus a 15% restocking fee.

 

Additional non-returnable items:

Gift cards

Special Order Items

 

Refunds (if applicable)

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Late or missing refunds (if applicable)

 

If you haven’t received a refund yet, first check your bank account again. 

 

Then contact your credit card company, it may take some time before your refund is officially posted.

 

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at:

 

admin@imagineeringfoods.com.

 

Sale items (if applicable)

 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email via our "Contact" page of our website. We will respond with further directions. If you are directed to return the item(s), send your item to: 

 

Imagineering Foods LLC

Attn: Returns Department

1819 East 51st St. Unit C

Ashtabula, Ohio US 44004

 

Gifts

 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

  

Shipping

To return your product, you should mail your product to: 

 

Imagineering Foods llc.

Attn: Returns Department

1819 East 51st St. Unit C

Ashtabula, Ohio US 44004

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

 

 

Updated April 14, 2015
 


Correspondence or questions should be emailed to us via our "Contact" Page of our website or mailed to:


Imagineering Foods, llc.
1819 E 51st Street Unit C
Ashtabula, OH 44004

Attn: Legal Department

© 2015 Imagineering Foods, llc.

 

About Imagineering Foods

 

With special care and attention, Imagineering Foods makes foods from the finest ingredients and carefully developed recipes. Founded in Ashtabula, Ohio, we a par excellence gluten free food manufacturer…Imagineering your ‘return to normalcy’™ . No false promises, no gimmicks, no shortcuts, only quality, healthy & nutritious gluten-free products and ingredients at a fair price. We promise to do everything we can to keep prices as low as possible without compromising quality or nutrition. Our Brands and their products, signify our love & caring for you our customers. They taste like the real thing because they are the real thing! Our products are not gritty nor are dry in the mouth. They are easy to prepare. Using our treasured recipes and our special blends of ingredients - with care and love they are made - then offered and served to you - a member of our family. Through our complete line of products, we deliver passion for food and for flavor you can feel good about that will help you experience a ‘return to normalcy’™!

 

 

refunds
Shipping Policy
 
 

In Procees of Updating

 

Policy in process of being updated.

 

 

Updated April 14, 2015
 


Correspondence or questions should be emailed to us via our "Contact" Page of our website or mailed to:


Imagineering Foods, llc.
1819 E 51st Street Unit C
Ashtabula, OH 44004

Attn: Legal Department

© 2015 Imagineering Foods, llc.

 

About Imagineering Foods

 

With special care and attention, Imagineering Foods makes foods from the finest ingredients and carefully developed recipes. Founded in Ashtabula, Ohio, we a par excellence gluten free food manufacturer…Imagineering your ‘return to normalcy’™ . No false promises, no gimmicks, no shortcuts, only quality, healthy & nutritious gluten-free products and ingredients at a fair price. We promise to do everything we can to keep prices as low as possible without compromising quality or nutrition. Our Brands and their products, signify our love & caring for you our customers. They taste like the real thing because they are the real thing! Our products are not gritty nor are dry in the mouth. They are easy to prepare. Using our treasured recipes and our special blends of ingredients - with care and love they are made - then offered and served to you - a member of our family. Through our complete line of products, we deliver passion for food and for flavor you can feel good about that will help you experience a ‘return to normalcy’™!

 

 

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